Return and Refund Policy

AARONTECH LLC
117 South Lexington Street Ste 100
Harrisonville, MO 64701
United States
Phone: +1 800-829-4933
Email: support.aaron@gmail.com

Thank you for shopping with us. We want you to be completely satisfied with your purchase. Please review this Return and Refund Policy carefully before requesting a return.

Eligibility for Returns

You may request a return within 30 days of the delivery date if all of the following conditions are met:

  • The item is unused, unworn, and in the same condition in which you received it.
  • The item is in its original packaging with all tags, labels, and accessories included.
  • You provide proof of purchase (order number and/or receipt).

The following items are generally not eligible for return unless defective or damaged upon arrival:

  • Personalized, customized, or made-to-order products
  • Perishable goods
  • Digital downloads, gift cards, or downloadable products
  • Intimate or hygiene-related products (for health and safety reasons)
  • Clearance, final-sale, or “as-is” items clearly marked as non-returnable

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include:

  • Your order number
  • A description of the issue
  • Clear photos of the product and packaging

We will review your request and arrange a replacement, store credit, or refund as appropriate.

How to Start a Return

  1. Email us at support.aaron@gmail.com or call +1 800-829-4933.
  2. Include your order number and reason for return.
  3. Wait for return authorization and shipping instructions before sending anything back.
  4. Ship the item using a trackable method. We recommend purchasing return shipping insurance.

Returns sent without prior authorization may be delayed or declined.

Return Shipping Costs

  • If the return is due to our error (wrong item, defective, or damaged in transit), we will cover reasonable return shipping costs.
  • If the return is due to a change of mind or other customer preference, the customer is responsible for return shipping costs unless otherwise stated.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds are issued to the original payment method within 5–10 business days after approval.
  • Original shipping fees are non-refundable, except when the return is due to our error.
  • Depending on your bank or payment provider, it may take additional time for the refund to appear on your statement.

We may offer store credit as an alternative when appropriate.

Exchanges

If you need a different size, color, or variant, contact us. Depending on availability, we may process an exchange or ask you to place a new order while returning the original item.

Late or Missing Refunds

If you have not received your refund after the timeframes above:

  1. Check your bank account or payment statement again.
  2. Contact your credit card company or payment provider.
  3. If you still need help, email support.aaron@gmail.com.

Contact Us

For questions about returns or refunds, contact AARONTECH LLC:

Email: support.aaron@gmail.com
Phone: +1 800-829-4933
Address: 117 South Lexington Street Ste 100, Harrisonville, MO 64701, United States